Notes from Good to Great

His placid persona hid an inner intensity, a dedication to making anything he touched the best it could possibly be - not just because of what he would get, but because he simply couldn't imagine doing it any way. p.25

The real problems....lay in the fact that management had failed to keep pace with innovation. p.34

If people join the bus primarily because of where it is going, what happens if you get ten miles down the road and you need to change direction? You've got a problem. But if people are on the bus because of who else is on the bus, then it's much easier to change direction: "Hey, I got on this bus because of who else is on it; if we need to change direction to be more successful, fine with me....Great vision without great people is irrelevant."

"Waiting to see which way the wend blew."

"steeped in the traditions..."

How to be rigorous:
1. When in doubt, don't hire - keep looking
2. When you know you need to make a people change, act
3. Put your best people on your biggest opportunities, not your biggest problems